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TESTIMONIALS
We would like to here from you! Please send us comments, questions, and your review of our veterinary services and personnel. Let us know how your pet is doing or follow-up comments and suggestions that you would like to share. We will post some of your comments here to share with other pet owners.
"Veterinary Medical Associates has a remarkable staff of individuals, from the folks working at the front desk to the techs working in the back. Everyone is incredibly concerned about the care and treatment of your animal. The doctors are unbelievable in working with you to ensure that everything possible is done to render outstanding care to every animal they come in contact with.
In addition, if your Veterinarian is not available they are adept at handling it transparently, without missing a beat, providing you with ongoing care and support. This has happened to us many times and the doctor who reviewed the file and discussed the circumstances made us feel as though they had handled it from the beginning. It does not matter who you work with they are all great.
We can not say enough about how they all go the extra mile, above and beyond in providing support with thorough evaluations, follow up and communication from every Veterinarian and staff member you work with. We have had numerous animals during the last 20+ years attending the clinic who have been treated by this truly incredible outstanding group of folks.
I could tell you countless stories and situations where they have taken the time and effort to be there for us in our time of need. Every situation, story, including our current one with Princess, continues to highlight and amaze us with the continued effort and support they provide. After all these years they still keep coming up with new ways to provide extraordinary customer service.
I'd love to share specific names and this most recent story with you but it would not be fair to single one story or folks over the many other times they have worked with us. Those folks working with Princess, who took the time to be available, including over the Holidays, know our feelings.
The group at Veterinary Medical Associates is an extension of our family. THEY ARE A TEAM!! Thanks again to a remarkable team. We are lucky to have them."
--Greg and Marilyn Baker-Wauwatosa
"My initial phone contacts with Veterinary Medical Associates were more than satisfactory. The people were friendly and informative. My first informal visit to confirm the microchip number on my new puppy truly clinched the deal. The staff was very cooperative and extremely generous with their time.
My first “official” appointment was equally pleasant. The front desk people, the vet tech, and Dr. Wilhelm were all wonderful. Everyone seemed to take a sincere interest in my dogs, and inspired confidence that they would take good care of my “kids” in the future."
--John from Franklin
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